Back to Home

Privacy Policy

Last updated: December 2024

1. Introduction

This Privacy Policy explains how LBSFilm (Lukas Bachschwell) collects, uses, and protects your personal data when you use RekordBoxer software and our website. We are committed to protecting your privacy and processing your data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

LBS is the data controller for the personal data collected through our services. For any questions regarding your data, please contact us at support@lbs.sh.

3. Data We Collect

We collect only the minimum data necessary to provide our services:

  • Email Address: Used to deliver your license key and for customer support
  • Machine Identifier: A unique identifier of your device, used solely for license activation and validation
  • License Information: License keys, activation status, and purchase history

We do not collect: names, addresses, phone numbers, payment card details (handled by Paddle), browsing history, or any data from your music library or Rekordbox database.

4. How We Use Your Data

Your personal data is used exclusively for:

  • Processing and fulfilling your license purchase
  • License activation and validation
  • Providing customer support
  • Sending important updates about your license or the software (no marketing unless you opt in)

5. Legal Basis for Processing

We process your personal data under the following legal bases (GDPR Article 6):

  • Contract Performance: Processing your purchase and providing the licensed software
  • Legitimate Interest: License validation and fraud prevention
  • Consent: For optional newsletter subscriptions (you can withdraw at any time)

6. Data Sharing

We do not sell, trade, or share your personal data with third parties for marketing purposes. Your data is only shared with:

  • Paddle: Our payment processor, who handles all payment transactions. Paddle acts as the Merchant of Record and processes payments on our behalf. Please refer to the Paddle Privacy Policy at paddle.com/legal/privacy for their data practices.

We do not share your data with any other third parties, advertisers, or analytics companies.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. License records are kept for the duration of the license validity plus any legally required retention period. You may request deletion of your data at any time, subject to our legal obligations.

8. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing based on legitimate interest
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@lbs.sh. We will respond to your request within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission (HTTPS), secure database storage, and access controls.

10. Cookies and Analytics

Our website uses minimal, privacy-respecting analytics. We do not use tracking cookies for advertising purposes. Any analytics data collected is anonymized and used solely to improve our services.

11. International Transfers

Your data is primarily processed within the European Union. If data is transferred outside the EU, appropriate safeguards are in place in accordance with GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our website. The date at the top indicates when the policy was last revised.

13. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority (supervisory authority).

14. Contact

For any questions about this Privacy Policy or our data practices, please contact us at support@lbs.sh.